Terms of Service
PLEASE READ THESE TERMS AND CONDITIONS OF USE AGREEMENT (“Agreement”) CAREFULLY. BY ACCESSING OR UTILIZING THE SERVICES THROUGH THE WEBSITE, YOU CONSENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT AND PRIVACY POLICY. IF YOU DO NOT WISH TO BE BOUND BY THIS AGREEMENT, KINDLY DO NOT ACCESS/USE THE WEBSITE.
This document is an electronic record in terms of the Information Technology Act, 2000 and the rules thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signature.
Welcome to www.luminaebyrai.com (the "Website"/"Luminae by Rai"/"We"). Luminae by Rai is engaged in the business of selling bags, handbags, purses, accessories to end customers.
This Agreement between the User ("You") and Luminae by Rai sets out the broad terms and conditions governing your use of the products and services available on the Website. You must familiarise yourself with these terms as they describe your privileges and rights as a customer. We recognise that the confidentiality and safety of your personal records are important, and we use appropriate security measures to protect your information. These terms and conditions may be modified or updated by us from time to time. By continuing to use our Website, you agree to such modified/updated terms and conditions as provided on our Website.
About Us
The Website is owned and operated by Luminae by Rai. If you need any information or have a complaint about this website or any of our services, please write to us at: Support@luminaebyrai.com.
Privacy
• Your privacy, and the privacy of any other person whose information you provide, is important to us. Please see our Privacy Policy for details of what information we collect and how we use and protect it.
• You are responsible for keeping your device(s) safe and for ensuring they are not used by any other person.
• By using this website, you confirm that the information you provide during use is accurate and complete. You agree to update your details promptly if there are any changes. All information you provide will be kept secure and processed in accordance with our Privacy Policy and applicable law.
• Luminae by Rai may use cookies/cache to store certain non-sensitive data used for technical administration of the Website, research and development, and user administration. We may permit authorised third parties to place advertisements on the Website; clicking such advertisements may redirect you to a third party's website, for which we are not responsible.
• Luminae by Rai may send SMS, RCS, WhatsApp and email communications regarding offers and newsletters. You can opt out of such communication at any time by writing to us at Support@luminaebyrai.com. Unless you specifically opt out, you agree to receive such updates/offers.
Definitions
• "We"/"Us"/"Our" shall mean the Website and Luminae by Rai.
• "Website" shall mean www.luminaebyrai.com.
• "User"/"You" shall mean an individual accessing or shopping from the Website.
Disclaimer
Luminae by Rai DOES NOT WARRANT OR REPRESENT THAT THE MATERIAL ON THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT, OR THAT THE WEBSITE WILL BE FREE OF DEFECTS OR VIRUSES, THOUGH DUE CARE IS CONSTANTLY TAKEN. NOTHING ON THIS WEBSITE SHOULD BE CONSTRUED AS LEGAL, MEDICAL, COMMERCIAL OR OTHER PROFESSIONAL ADVICE. DETAILED PROFESSIONAL ADVICE SHOULD BE OBTAINED BEFORE TAKING OR REFRAINING FROM ANY ACTION BASED ON ANY INFORMATION OR MATERIAL ON THIS WEBSITE.
Limitation of Liability
WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE (IN CONTRACT, NEGLIGENCE OR OTHERWISE) WHERE:
• THERE IS NO BREACH OF A LEGAL DUTY OF CARE OWED TO YOU BY US;
• THE LOSS OR DAMAGE IS NOT A REASONABLY FORESEEABLE RESULT OF ANY SUCH BREACH; OR
• ANY LOSS OR DAMAGE, OR INCREASE IN LOSS OR DAMAGE, RESULTS FROM A BREACH BY YOU OF THESE TERMS AND CONDITIONS.
THE MAXIMUM LIABILITY SHALL BE LIMITED TO THE COST OF THE PRODUCTS PURCHASED OR SERVICES AVAILED OF BY THE CUSTOMER. Luminae by Rai SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL OR OTHER DAMAGES CAUSED TO THE USER. WE WILL ADDITIONALLY NOT BE LIABLE WHERE THE USER HAS MISREPRESENTED ANY INFORMATION PROVIDED DURING USE OR OTHERWISE. WHILE OUR SERVICES ARE INTENDED TO BE UNINTERRUPTED, IN THE UNLIKELY EVENT OF AN INTERRUPTION WE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE HOWSOEVER CAUSED OR SUFFERED BY THE USER.
Third Party Rights
Nothing in this Agreement is intended to, nor shall, confer a benefit on any third party, and any person who is not a party to this Agreement has no right to enforce it.
Waiver
• No delay or decision not to enforce rights under this Agreement will constitute a waiver of the right to do so, and will not affect rights in relation to any subsequent breach.
If you encounter any error while viewing any file or document, kindly notify us of the same at the earliest, either by mail or phone.
Intellectual Property
• All text, graphics, user and visual interfaces, trademarks, logos, artwork and computer code (collectively, “Content”), including the design, structure, selection, coordination, arrangement and expression of such Content on this Website, is owned and controlled by Luminae by Rai and is protected by applicable trademark and other intellectual property laws and unfair competition laws.
• Except as expressly provided in these Terms, no part of the Website or its Content may be copied, reproduced, translated, republished, posted, transmitted, encoded or distributed in any way to any other computer, server or website for any purpose without prior written consent from Luminae by Rai. Nothing in this Agreement shall be construed as an assignment or transfer of any intellectual property owned by us, in any name or form whatsoever.
Information Technology Act
• Certain laws in India prohibit and impose restrictions on the use of the Website. You are advised not to post any information or messages that are, or that may be construed as, malicious, slanderous, pornographic, defamatory, inappropriate, or that attack or comment on any individuals, groups, educational institutions, companies, firms or other entities.
• You agree not to post any information to which you do not have copyright and/or other appropriate permission to post in a public forum.
• Failure to comply with these terms may result in removal of your postings without prior notice. The IP address of all posts is recorded to help enforce these conditions.
Other Laws
Certain laws require companies to maintain data with respect to goods, services and other personal information in a prescribed format. Luminae by Rai will use all information to the extent required to comply with applicable laws, as may be directed or amended from time to time.
Force Majeure
Luminae by Rai shall not be liable to the extent that performance of, or delay in performing, any of its obligations is prevented, restricted, delayed or interfered with due to circumstances beyond its reasonable control and without its fault or negligence, including but not limited to changes in legislation, fire, flood, explosion, epidemic, accident, act of God, war, riot, strike, lockout, traffic disruption or other concerted act of workmen, and/or act of Government.
Governing Law and Jurisdiction
This Agreement is governed by the laws of India. Any disputes arising out of or in connection with these terms and conditions shall be resolved by a sole arbitrator in accordance with the Indian Arbitration and Conciliation Act, 1996. The arbitration proceedings shall be conducted in the English language.
Acceptance of Terms and Conditions
By using our Website, you agree to be bound by these terms and conditions and the Privacy Policy set out below, including any additions and future modifications. If at any time you do not agree to these terms and conditions, you may notify us of your intention and refrain from accessing our Website.
We reserve the right to refuse our services/products to any customer at our sole discretion, without assigning any reason whatsoever.